Privacy Policy

Last Updated: April 02, 2026

At DOLADC, we take your privacy seriously. This policy outlines how we collect, use, and protect the data of laundry business owners and their customers.

Summary: We never sell your business data. We only collect what is necessary to run your laundry dashboard and send notifications to your customers.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

  • Business Info: Name, Email, Phone Number, and Shop Address.
  • Order Data: Customer names, phone numbers, and garment details for processing orders.
  • Usage Data: How you interact with the DOLADC dashboard to improve performance.

2. How We Use Your Data

Your data is used strictly for the following purposes:

  • To maintain and provide the DOLADC Dashboard features.
  • To send automated WhatsApp/SMS updates to your customers.
  • To process billing and subscription payments.
  • To provide technical support and troubleshoot issues.

3. Data Security & Backups

We implement industry-standard security measures. All data transferred between your shop and our servers is encrypted using SSL (Secure Sockets Layer) technology. Daily backups are performed to ensure your business never faces data loss.

4. Third-Party Services

We may use third-party providers for:

  • WhatsApp/SMS: To deliver notifications.
  • Payment Gateways: To handle subscription fees securely (e.g., Razorpay/Stripe).
  • Cloud Hosting: To store your dashboard data safely.

5. Your Rights

You have the right to access, update, or delete your account information at any time directly from your dashboard settings. If you cancel your subscription, your data will be permanently deleted after 30 days unless requested otherwise.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@doladc.com
Support: +91 9XX-XXX-XXXX